Disclaimer

1 GENERAL:

This procedure lists disclaimers that clarify Remarkable Car Care's services and work scopes. These disclaimers support our policy of transparency with our customers.

Our trained staff detail customer cars with the greatest care possible. However, suppose any mechanical or electrical/electronic components fail for no reason while we are at work. In that case, Remarkable Car Care will not accept responsibility for making repairs. Examples of such failures could be windows or doors malfunctioning, autos not starting, convertible roofs not working, seats locking up, electrical or screen displays failing, etc.

On check-in, we ask our customers to identify and point out, before we start detailing, any components or parts already broken or in a condition about to fail. Extra care will then be taken during the cleaning process in these areas.

In any case, Remarkable Car Care will not be responsible for repairing near-failing parts that may tear, break, or come loose in the cleaning process.

If we find defective materials or loose-fitting parts while cleaning, we may not be able to clean them properly and will advise the customer.

2 INTERIOR DETAILS:

Customers are requested to clear their items from their vehicle before appointments. Remarkable Car Care will not be held responsible for any lost items.

Glove box interiors will not be cleaned and Owner contents in glove boxes will not be disturbed.

Child car seat(s) should be removed prior to the appointment If you wish the seat cleaned under the child seat. We are not experts in re-installing child seats to meet specifications.

For autos that have extra dog hair or dirt conditions that are greater than the average amount and take extra time to detail, this would be a reason for the service to be above the starting price. This will be discussed with the owner of the vehicle before the service begins to ensure that everyone is on the same page.

Remarkable Car Care normally does not clean the inside of enclosed canopies on large trucks because most owners have them filled with tools and supplies and the inside is difficult to access. If cleaning of these areas is required, it is available per request with an additional charge.

3 EXTERIOR DETAILING:

Remarkable Car Care is not responsible for any paint damages during the polishing/waxing or external detailing process that may occur on painted surfaces that are aging, are of inadequate cover/design, or have started to lift or crack off the surface.

Remarkable Car Care will not take responsibility for any damages to paint protective film (PPF) coverings that may occur during the washing process. We ask all customers before starting if they have any protective coatings and if so, we wash those areas with a low-pressure water hose and not a pressure washer to avoid any possible damage.

For vehicles with aftermarket window tinting, we clean the glass as carefully as possible and do not use any sharp cleaning tools. In any event, we do not take responsibility for any film that lifts or breaks during the cleaning process, if the tint was already worn/damaged.

Remarkable Car Care is not responsible for any decorative items such as auto brand emblems, trim or roof racks, or other such items that may be damaged in the standard cleaning process. Customers need to ensure that emblems, trim, and decorative items are in good condition, not faded and not starting to peel or lift off the bonding surfaces.

4 SPECIFIC ITEMS:

Remarkable Car Care will not be responsible for replacing weak or dead batteries. We avoid using any electrical devices on cars that may drain a battery, but leaving doors open during the cleaning process can drain a battery if it is in a weak state. Customers need to ensure their battery is in proper fully charged working condition.

Remarkable Car Care takes care when washing and cleaning engines. There are isolated cases where electrical fuse boxes or other electrical devices are not properly sealed allowing water to penetrate and causing engine starting problems. Remarkable Car Care will do what is possible to cover/seal and proceed with caution around such areas.

Terms & Conditions

FAQs

What is this?

This page outlines disclaimers related to detailing services and liabilities.

Who is responsible?

We clarify that liability is limited and redirect responsibility in rare cases.

What if something goes wrong?

In the unlikely event of issues, we will reach out to inform you and work on a solution.

Are there guarantees?

We do not provide guarantees beyond standard care and caution.

How do I contact for issues?

Please reach out through the provided contact details for any concerns or questions.